Wednesday, August 5, 2009

Frequently Asked Questions

1. Can I call ahead and place an order for cupcakes?

Absolutely! We love preorders! They help us plan our baking for the day. Give us a call anytime during business hours seven days a week. We can help you with your order. You can also make preorders via online at
2. How far ahead should I call?

We require 3 days preorders for buttercream cupcakes, 1 week for fondant cupcakes and 1 week notice for bulk cupcake orders.
3. What is the minimum order of your cupcakes?

We don't sell cupcakes in a small quantity because we make a big amount of batter for per-order. For small and medium, the minimum order is 16pcs.

4. Do you deliver?

Absolutely! We deliver 7days a week within Klang Valley and Selangor area. We are based in Ampang, Kuala Lumpur. So, we will deliver for a minimum RM5 fee up to RM30 due to certain areas. Additional fees apply for deliveries further away than stated area in our blog. Give us a call and we'll let you know how much it would be.
5. Can I have a specific color for my icing?

Of course! You can request maximum up to 5 colors that you wish! We'll use our creativity to mix and match the colors until it looks too beautiful to be eaten!

6. Do you write on cupcakes?

Yes! We can pipe wordings on your cupcakes. We recommend you, less is more, so that all your cupcakes are not crowded with wordings .Moreover, you can get more beautiful designs of cupcakes.

7. How long will my cupcakes last? Do they need refrigerated?

Our cupcakes can last for 5 to 7days, served and stored at room temperature. They don't need to be refrigerated and best consumed within 24 hours of your purchase. We recommend you that you enjoy your cupcakes as soon as possible after your purchase to ensure the freshest possible cupcakes.
8. Do you do wedding favors?

We love to help plan your meaningful day and find a way to make your wedding favors. We have lots of options to choose from and we love to customize from cupcake designs to individual packaging. It's your day, after all! You can call us anytime to talk about your options.

9. Do you really make everything there in the bakery shop?

We don't do cupcakes in a bakery shop because we are a homebased business. We bake everything from scratch, we also fill, frost, and decorate everything in our tiny little kitchen at home. In future, we will make our own handmade garnishes like marshmallows, chocolate chip cookies as well as fondant and gumpaste flowers.

10. If I wanted to keep up on what you are up to, do you have a community blog?

Yes! You can find us at Facebook and Instagram. There you can stay update with us!